Contact

Our contact options

You have questions about our products? There are difficulties you need help with? Something is wrong with your order? No matter what it is, we are happy to be there for you. 🤗

	If you want to contact us by mail, it is best to use the following address: hello@her.one* or simply reply to one of our automatic mails.
	We are temporarily unavailable via WhatsApp. For very important matters, you can still contact us by email.
	You would rather contact us via social networks? No problem! You can find us on Instagram at @her.one.off ical and on Facebook at HER ONE.

* Please look for a confirmation of receipt from us. This shows you that we have received your mail. If you do not receive an answer within 2-3 business days, please try again, as your mail may have ended up in the spam folder. Alternatively you can use one of the other contact options.

** During the week we are available until 5 pm. If you send us a message at the weekend, it will not be answered until Monday. There may also be a delay in replying due to a high volume of messages. We will do our best to answer you as soon as possible.

*** Warranty inquiries can only be processed by e-mail.